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General SPLinks APP Qs |
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1. Why should I download the SPLinks App? |
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2. What features are available? |
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3. How different is the App from the SPLinks website? |
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Downloading and Installing |
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1. How do I download the SPLinks App to my device? |
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2. [iPhone only] I can’t find the SPLinks App in Apple App Store, why? |
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3. [iPhone only] Can I send the redeem code to my colleagues? |
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Signing Into The App |
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1. Should I sign in with my Company Email or Mobile Number? |
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2. Can I sign in with my Mobile Number, but not by Email? |
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3. I couldn’t log in using Microsoft Authentication, what should I do? |
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Navigating the SPLinks App |
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1. How do I navigate the different sections of the SPLinks App? |
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2. Why the links in the circle button always changing? |
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3. How do I search for a specific piece of content? |
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Check My Leave Balance & Apply for Leave |
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1. How can I apply for leave via the SPLinks App? |
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2. How do I approve my team’s leave via the SPLinks App? |
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3. Why I can’t I find the Apply Leave function? |
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Search for a Contact with the Employee Directory |
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1. How can I find the contact information of an SPL staff member? |
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2. How do I search for a colleague by department? |
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Other Features |
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1. Where do I find Systems & Forms content in the SPLinks App? |
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2. Where do I find Policies, Guidelines & References content in the SPLinks app? |
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3. Where can I find out more about my medical benefits? |
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App Update / Reinstall |
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1. How do I update the app? |
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2. I’ve changed my mobile phone, how do I re-download the app to my new phone? |
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3. I removed the App from my phone, how do I re-download it? |
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Troubleshooting |
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1. The App crashed after signing in, what should I do? |
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2. Why can’t I turn off the notifications for CE Messages and Notices? |
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Privacy |
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1. How secure is the SPLinks App? |
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2. Will the Company have access to my phone? |
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3. Will the App be able to track my location? |
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